Frequently Asked Questions

We value loyalty. As a token of our appreciation for having you as our customer, we offer you with point rewards for every purchase. You collect points on the retail dollar value of the item. Taxes, if applicable, and shipping are excluded and you will not earn points on them. Points expire within 365 days of acquiring it, and you can manage your points and redeem them under your account.

Yes.

We are grateful to have a customer like you, and to value your trust in us, you will earn 5000 extra points in your first purchase.

At any time, once you have collected enough points, you can use it on the checkout for full payment or partial discount.

Please note that shipping and taxes is not covered with points. However, when you apply a discount or pay full amount with your points, applicable taxes will be lower, or none.

You need to collect Style Reward points equivalent to $5 before you can redeem points.

Login to your account and go to My Points tab to see the points collection and redemption history.

No, the points can be only redeemed on Prinlet Studio website.

No, the points are being collected under your account only and can not be transferred.

In case you lost access to your account, we will not be able to retrieve your Style Reward points.

Unfortunately, in case you lost access to your account, we will not be able to retrieve or transfer your Style Reward points.

When you place a request to return an item, the points you collected by purchasing the item will be automatically deducted from your balance.

If you don’t have enough point balance at the time of placing a return request, we will provide you with partial refund.