Frequently Asked Questions

Is sales tax included in the price?
All prices on the website are tax included for US customers. Shipping is taxable in some states, in those cases you may see that little extra cost on the shipping fee. In Canada, we collect sales tax separately, when applicable, according to local sales tax rates. Applicable taxes will be calculated and displayed at the checkout on the Website. Prices are VAT included for customers in UK and Spain. All other EU customers may need to pay tax upon delivery of the products, depending on declared value of the order and VAT exemption limit of the destination country. For customers in other countries that we ship to, all prices on the Website are exclusive of applicable sales taxes. There may be some other cases that our production partners collect that tax on our behalf, but it is usually included in the price.
Should I pay customs duties and taxes?

Depending on the total value of your order, if you exceed the exempt limit in your country, you may need to pay duties.

For US customers, most of the packages are being shipped within US and they will not pay customs duties. However, depends on the states, there might be applicable sales tax which will remain your responsibility to pay, if isn’t paid during the purchase.

Customers in EU zone also receive some of the products from within EU, however duties and taxes vary from country to country, and you will be responsible for applicable sales taxes.

Why don’t you charge sales taxes in US?

For US customers, the products prices are final and sales tax is included in it.

Shipping is taxable in some states, in those cases you may see that little extra cost on the shipping fee.

Do I have to pay VAT if I am in Europe?

Prices are VAT included for customers in UK and Spain. All other EU customers may need to pay VAT upon delivery of the products, depending on declared value of the order and VAT exemption limit of the destination country.

Custom fees might also be applicable in European countries.